Frequently Asked Questions

General

  • We will only accept one coupon code per order. 
  • If you use a discount code of 30% or more, the items that the code covers are FINAL SALE and cannot be returned back to us.
  • Items marked 40% off or more are FINAL SALE and cannot be returned back to us.

 

If you have questions regarding our items prior to placing your order, or are having technical issues with ordering, please email us at info@shopfourwinds.com or call us at 409-745-6216 for assistance!

 

How Does Shipping Work?

Four Winds ships to the Continental US, as well as to Hawaii, Alaska, and Canada for an extra fee. Read more about shipping here

Can You Help Me Put Together An Outfit?

We love giving our customers outfit inspo! You can find advice on our Instagram: shopfourwinds, or just give us an email at info@shopfourwinds.com!

Do You Have Gift Cards?

Of course we do! Shop our gift card options here

Just remember, gift cards are non-returnable!

Do You Have A Physical Store?

We are online only! You can shop with Four Winds online 24/7, our store can be on your couch or at the beach; anywhere you'd like!

How Do I Return An Item?

Learn more about returns when you explore our Returns Page

What Size Do I Order?

We know that every lady has her own unique shape, which means there is no foolproof way to find the perfect size when shopping online. We do provide a general sizing chart, product description, and other details on every single page to help you figure out what you need.

If you have additional questions, feel free to email us at info@shopfourwinds.com

Orders

Can I Place An Order By Phone?

You can totally place an order by phone when you call us at 409-745-6216 from 9 am - 5 pm CST.

What Payment Options Do You Accept?

When you check out, you’ll have the option to pay with any major credit card provider including Visa and Mastercard. You can also choose to checkout with PayPal.

How Can I Use A Gift Or Promo Code?

When you start the checkout process, enter your code in the box that says “Add Coupon."

What Happens If There Is An Error Message On My Order?

If you’re having issues checking out, call us right away so we can fix it and get you your newest closet candy!

When Do I Get An Order Confirmation?

Right after you order, you should get an email confirmation letting you know we’ve received your request. You’ll also get an email as soon as we ship everything out.

If you don’t receive anything within 24 hours, call us for help!

 

If you have any questions that were not answered above, or would like more information please email us at info@shopfourwinds.com or call us at 409-745-6216 for assistance!

xoxo